|Who is allowed to submit an interference report?
|Any FCC licensed operator of an 800MHz radio device,
typically public safety, critical infrastructure industries, and business,
industrial and land transportation 800 MHz licensees, can use this site to
|When will I be contacted?
|Representatives from the carriers will contact you
at the telephone number you provided within 24 hours for interference reports
made by public safety and critical infrastructure industries, and within 48
hours for all others. If you are not contacted within these time limits, you
may wish to contact the carriers identified in your report submission
confirmation directly to enquire about your interference report.
|I submitted a complaint but no one has contacted
This system provides redundancy when sending email notification to carriers,
but it is possible that messages may not be delivered successfully.
Your confirmation page and confirmation email both contain a list of the
carriers who were determined to operate near the site of your interference. You
can always contact those carriers directly to follow up with your complaint.
|I submitted a complaint and although some
carriers contacted me, the interference has not been resolved.
Please contact the carriers identified in your interference confirmation email
directly for resolution.
|I did not get my complaint confirmation emailed
Many email systems block messages that are suspected of being spam. Please
check that your email system did not quarantine or block delivery of the
confirmation email. Check with your email system administrator or customer
support if you are unsure how to manage your anti-spam configuration.
Alternatively, if you register, you can log in to view your previous report
|Do I need to attend the meeting that I scheduled
during the interference report process?
A meeting to further investigate the cause of the interference was scheduled
for the date, time and location you specified. Technical representatives of
carriers operating in the area of your interference will be present. They will
find it most helpful for reproducing and mitigating the interference if you or
your technical contact can attend with your radio equipment.
|I clicked "continue" or "submit" and was sent
back to the sign in page.
For security purposes, users will be automatically logged out after 90 minutes
of activity. If you have been sent to a login page while submitting a report,
it is because this 90 minute period has expired.
|I received an error / The site isn't working / My
submission was not successful
If you are having technical difficulty with any part of the website, please
contact our 24x7 technical support toll-free at 866-729-2204. If possible,
please maintain your Internet connection and be prepared to access this site
while you are talking with customer support.